Terms and Conditions

The terms and conditions set out below apply to your use of this web site and related websites, including the use of the information services offered on the Site. In accessing and using the Site, you agree to be bound by these conditions so please read this section carefully before proceeding. If you do not accept these conditions, you must refrain from using the Site. These conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site.

Site
The Site makes available information relating to hotels and resorts owned or managed by Flurys 'Flurys' , an unit of Apeejay Surendra Park Hotels Ltd. , a corporation constituted under the laws of India, and its subsidiaries, controlled entities, affiliates and related parties ("'Flurys' , an unit of Apeejay Surendra Park Hotels Ltd. ").

Trade Marks
The Site contains "'Flurys' , an unit of Apeejay Surendra Park Hotels Ltd. " trade and service marks and devices (including the words " Flurys ") and other valuable trade or service marks owned by 'Flurys' , an unit of Apeejay Surendra Park Hotels Ltd. or licensed to 'Flurys' , an unit of Apeejay Surendra Park Hotels Ltd. to distinguish its services and products. These trade and service marks and related intellectual property are protected from copying and simulation under national and international laws and may not be reproduced or copied without the express prior written consent of Flurys

Without limitation, you must not use any of the said trade or service marks:
1. in or as the whole or part of your own trademarks;

2. in connection with activities, products or services which are not undertaken or provided by 'Flurys' , an unit of Apeejay Surendra Park Hotels Ltd.
3. in a manner which may be confusing, misleading or deceptive; or
4. in a manner that disparages 'Flurys' , an unit of Apeejay Surendra Park Hotels Ltd. or its information, products or services (including this Site).

Service
1. Product price mentioned are exclusive of Delivery Charges, but inclusive of Local Taxes and Transaction Fees.
2. Orders are accepted from around the World, for deliveries only in Select Cities of India.
3. Lead Time for deliveries is 72 Hrs.
4. We deliver all 365 days of the year (including Sundays and Public Holidays)
5. We guarantee on date delivery but do not commit any fix time for delivery.
6. All deliveries will be executed between 12 Noon - 6 PM.
7. Delivery will not be redirected/ redelivered to any other address without extra charges. We will attempt delivery of the items only once. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery may be possible. Orders are considered to be executed in the below cases:
i. Recipient not available
ii. Delivery not done due to wrong address.
iii. Wrong phone or Cell or Extension number/ not working/ no reply or not connecting reachable and delivery is not done.
iv. Recipient refused the products.